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By starting a trial or creating an account, you agree to the Terms and Conditions and Acceptable Use Policy, and acknowledge the Privacy Policy. Your contracting entity will be identified before purchase; see Contracting Entities.

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Legal

Whatsly Contracting Entities

Whatsly is owned and globally licensed by Ignite Solutions Pte. Ltd., Singapore. Subscriptions may be sold directly by the Platform Owner or in an Authorized Reseller’s own name in an approved territory.

Effective date
25 July 2026
Last updated
25 July 2026
Version
1.0

Contents

  1. 1. Platform Owner
  2. 2. How your Contracting Entity is determined
  3. 3. Current schedule
  4. 4. Authorized Reseller responsibilities
  5. 5. Schedule updates and existing customers
  6. 6. Related documents

1. Platform Owner

Ignite Solutions Pte. Ltd., Singapore, is the Platform Owner and Global Licensor of Whatsly. It owns or controls the software, platform technology, source code, interfaces, documentation, product name, branding and associated intellectual property.

The Platform Owner may sell Whatsly directly where no Authorized Reseller is appointed and may appoint Authorized Resellers for approved territories. Appointment does not transfer ownership of Whatsly.

2. How your Contracting Entity is determined

Your Contracting Entity is the legal entity from which you purchase the subscription. It must be identified before you commit to purchase and on the applicable checkout disclosure, Order Form, subscription confirmation or invoice.

The binding entity is determined by the actual sales channel, selected market, checkout configuration, signed Order Form, subscription confirmation and invoice issuer—not solely by IP geolocation.

An Authorized Reseller sells in its own name unless its reseller arrangement or a signed enterprise agreement expressly states otherwise. Customers in markets without an appointed reseller may contract directly with the Platform Owner.

3. Current schedule

This schedule identifies the currently supported commercial arrangements. Missing registration, tax, address or contact details are not replaced with invented information and should be confirmed in the applicable purchase documents.

Current Whatsly contracting entities by market or sales arrangement
Market or sales arrangementContracting entityRole
Saudi ArabiaBrightening Technology CompanyAuthorized reseller, local contracting entity, invoice issuer and local support provider
Direct international sale with no appointed resellerIgnite Solutions Pte. Ltd.Platform Owner and direct contracting entity
Market served by another Authorized ResellerEntity identified before purchase and in the order or invoiceLocal contracting entity
Signed enterprise agreementEntity identified in the signed agreementAs specified in the agreement

4. Authorized Reseller responsibilities

An Authorized Reseller is responsible for the local commercial sale, payment collection, applicable taxes and local services expressly included in its order. Its specific scope may include sales, invoicing, onboarding, account administration or first-line support.

An Authorized Reseller is not merely a payment processor or collection agent, but it does not own Whatsly. Its reseller rights are limited by its agreement with the Platform Owner.

5. Schedule updates and existing customers

The Platform Owner may appoint additional resellers and update this schedule without rewriting the complete global Terms. Adding an entity does not itself change an existing Customer’s Contracting Entity.

A material change affecting an existing Customer’s contract requires appropriate notice, must respect accrued rights, must disclose material billing or tax effects, and applies only where permitted by law. A Contracting Entity is not changed retroactively for an invoice already issued.

6. Related documents

The global Terms and Conditions define the Customer Agreement and order of precedence. The Saudi Arabia Commercial Addendum applies to subscriptions sold by Brightening Technology Company. A signed enterprise agreement may define a different arrangement.

Related documents

Terms and ConditionsPrivacy PolicyAcceptable Use PolicySaudi Arabia AddendumContact us
Whatsly

Product

Product OverviewShared Team InboxCampaignsAutomationContacts and CRMTeam Collaboration

Solutions

SalesCustomer SupportMarketingOperations

Use Cases

Lead ManagementCustomer SupportWhatsApp CampaignsOrder UpdatesAppointment RemindersCustomer Follow-ups

Company

AboutContactBook a DemoPrivacy PolicyTerms and ConditionsAcceptable Use PolicyContracting EntitiesSaudi Arabia Commercial Addendum

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