Shopify integration
Send operational messages for orders, payments, fulfillment and checkout events through the early-access Shopify connector.
Built for the workday
Send operational messages for orders, payments, fulfillment and checkout events through the early-access Shopify connector.
What it helps you do
The hosted connector requires an eligible Whatsly workspace, a connected WhatsApp number, Shopify store administrator access and a dedicated Whatsly key with messages:send access.
The hosted app uses Shopify OAuth rather than a ZIP plugin. The installation verifies OAuth state and callback signatures before connecting the shop.
The connector uses the Shopify order, checkout and fulfillment reads required for the selected workflows. Shopify remains the commerce system of record.
Early-access workflows cover selected order, payment, fulfillment, cancellation, refund, COD and abandoned-checkout events.
Verified events enter a background queue with bounded retries and duplicate-send protection. Review recent activity after placing test orders for each enabled path.
The connector sends operational text updates. It is not presented as a catalog, inventory, customer or full order-management synchronization product.
How the workflow fits together
Start with the business event, keep the customer context close and retain the response in the shared conversation.
The hosted connector requires an eligible Whatsly workspace, a connected WhatsApp number, Shopify store administrator access and a dedicated Whatsly key with messages:send access.
The hosted app uses Shopify OAuth rather than a ZIP plugin. The installation verifies OAuth state and callback signatures before connecting the shop.
The connector uses the Shopify order, checkout and fulfillment reads required for the selected workflows. Shopify remains the commerce system of record.
Shopify is early access. Contact Whatsly if you would like help choosing the best option for your team.
Explore product featuresCommon questions
Answers about features, access and how the workflow fits your team.
Send operational messages for orders, payments, fulfillment and checkout events through the early-access Shopify connector.
Shopify is in early access. Contact Whatsly to discuss access for your team.
Whatsly keeps business workflows connected to the shared customer conversation so teams can review context and continue replies from one workspace.
Start with Whatsly
Bring customer conversations, follow-ups and connected workflows together in Whatsly.
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